Software Solutions For Small Business, NGOs, Enterprise, Saccos

Boost your business with cutting-edge software solutions built from scratch to fit your business needs.

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Our methods

RaRiTech handles software development in a series of below steps:

Software Requirement Specifications

We work closely with our clients to establish the requirements for their software. This builds a solid foundation of what is expected of the final product.

  • Business process : We proactively assist the client to document all the current and prospect business processes.
  • Customized product : We ensure your software is moulded around your business and not the other way round.
  • SRS Document : The first deliverable into building your system is the SRS document.

System Design

We offer comprehensive design of your potential system after evaluating your business needs and requirements.

  • Optimization : We tailor our solutions to align with your unique business needs and optimize each feature to meet your expectations.
  • System Architecture:We create a robust system architecture that is scalable and sustainable.
  • Integration plan : Our team designs a smooth integration plan of the software into your existing infrastructure, minimizing disruptions

Prototype

The SRS document is broken down into groups of features that encompasses the core functionalities of your business and software.

  • System Features : The team creates system features according to the SRS document and System Design document ensuring every client idea, hunch, recommendation is incorporated into the implimentation of the system.
  • Working product :The second deliverable to the client is a working system ready for testing.

User Acceptance Testing

We offer comprehensive testing process of the system against the approved SRS document.

  • Testing features : Each feature is given a set of tests as agreed upon with the client
  • Testing UI, UX:The system is rated on its user friendliness and user experience.
  • UAT Pass mark:The client determines the level of satisfaction and system is Evaluated as Fail, Pass or Pass with minor corrections.

System Commission

The system commission process comes only when the UAT session is declared Pass. It involves a number of processes:

  • User Manual: A user manual is prepared that details the comprehensive navigation of the system.
  • Deployment plan : We provide a detailed manual on production environment requirements and the deployment procedures, data security and backup for the system.
  • Training : We offer training plan and sessions to clients to ensure great knowledge transfer and optimum utilization of the system.

Maintenance

We provide comprehensive maintenance services to ensure the smooth and uninterrupted operation of your software solutions.

  • Proactive Maintenance: We proactively monitor and maintain your software solutions to prevent issues and optimize performance.
  • Timely Updates:We ensure your software is up to date with the latest features, security patches, and enhancements.

Technical Support

We provide the best support services to ensure the software is always up and running to the client's satisfaction.

  • Phone call, Online meeting, Site Visit: We provide the support needed according to the customer's preference and nature of the needed assistance. As a local based business, be assured to get a prompt response from us always.
  • Local Support:We develop our softwares in house, we do not require a middle man to establish connection with the original developers. Rest assured to have access to the original developers as much as required.